INTOme Privacy Policy

Introduction

INTOme (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://intome.com.au/, and use our services. By using our website, you agree to the terms of this Privacy Policy.

The Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Personal Information

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other details you provide when creating an account.
  • Payment Information: Credit card details or other payment information for processing orders.
  • Order Information: Details of the products you purchase from us.

Non-Personal Information

  • Usage Data: Information about how you use our website, including your IP address, browser type, and operating system.
  • Cookies: Small data files stored on your device that help us improve our website and services.

How We Use Your Information

We use your information for the following purposes:

  • Verifying your identity.
  • Processing Orders: To process and fulfill your orders, including sending order confirmations and shipping details.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional materials and updates about our products and services, with your consent.
  • Improvement: To improve our website, products, and services based on user feedback and usage data.
  • Security: To protect against fraud and unauthorised transactions and to maintain the security of our website.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection: We may disclose your information to protect the rights, property, or safety of INTOme, our users, or others.

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and other industry-standard security practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will destroy or de-identify your personal information as soon as practicable once it is no longer needed for the purpose for which it was collected. However, we may be required by law to retain your Personal Information after your relationship with us has expired. In this case your Personal Information will continue to be protected in accordance with this Policy.

Your Rights

Under Australian privacy law, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If you have provided consent for the processing of your personal information, you can withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

Inclusion of Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

INTOme

Email: intome@samsonmedtech.com

Address: Suite 3.04, Level 3, 8 Rodborough Rd, Frenchs Forest NSW 2086